The men and women of the Frankfort Fire Protection District take great pride in providing the highest quality of service possible to our citizens. We are constantly seeking ways to improve our performance and our services. To assist us, we ask that you evaluate our level of service by completing this short survey. We appreciate your time to fill out our survey. Your opinion matters! We appreciate your time to fill out our survey.

Name *

First Name

Last Name

Email *

Date of Incident: *

Address *

Address 1

Address 2

City

State/Province

Zip/Postal Code

Country

Which type of service did you receive from FFPD?

Fire Service

Medical Service

Fire Inspection/Fire Code Issue

Public Education/Fire Prevention

Other (please specify below)

Other:

Was our team able to help you in your time of need? If no, please explain.

Yes

N/A

Explain:

Choose how you would rate the quality of service FFPD provided to you:

Excellent

Good

Average

Fair

Poor (please describe below)

Describe:

Choose how you would rate the level of friendliness of the FFPD personnel:

Excellent

Good

Average

Fair

Poor (please describe below)

Describe:

Choose how you would rate the professional conduct of the FFPD personnel:

Excellent

Good

Average

Fair

Poor (please describe below)

Describe:

Was our team overall polite, courteous, and attentive to your needs? If no, please explain.

Yes

Explain:

Is there anything FFPD can do to improve our services to you and/or the community?

We value any and all additional comments, questions, concerns, and/or suggestions!

Thank you!