Effective October 1st, 2025, Frankfort has contracted with Digitech for Medical Billing and Records Requests
Medical Billing and Record Requests
The Frankfort Fire Protection District has partnered with Digitech, a leader in the medical records and billing industry. Once a party has been transported to the Emergency Department by our staff, a Patient Care Report is created. A copy of this report accompanies the patient at the Emergency Department. A short period later, the Patient Care Report is securely transmitted to Digitech. They then begin creating an invoice and contacting the responsible party. This is based on the information provided to our staff at the time of the incident.
Digitech, the District's authorized billing agent, uses a PO Box in Carol Stream, Illinois. A sample invoice appears below.
Patient Portal
Digitech has a patient portal, which allows the patient to:
View their invoice
Make a payment
Submit a signature
Ask a question
The Digitech Patient Portal can be accessed by visiting their website emsmc.com/patient-portal/
